Hacking Value Delivery: The CIO and the Age of the Customer

The eBook Hacking Value Delivery: The CIO and the Age of the Customer articulates how technology leaders can alter their perceptions and drive strategy to create value for their organization. It explores how this new “Age of the Customer” is altering the way technology is integrated into the business value chain. It further explains the increasing opportunity that IT leaders and CIO’s have in capitalizing on the “Age of the Customer”.